Magna5 Knowledge Base
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Account Management & Payments
View invoice history and pay online.
IT Support Portal
Support for using the IT Services portal for support tickets, project tracking, and viewing invoices.
MyGlue Documentation Portal
Support for creating, modifying, and managing information in MyGlue.
Circuits / POTS / Internet
Support and troubleshooting for circuits, pots lines, and internet.
UCaaS / Cloud PBX
Support for Unified Communications as a Service / Cloud PBX hosted voice services
Data Backup and Disaster Recovery
Support for Commvault and Workstation Data Backup
Network & Systems Monitoring
How to use the Network & System Monitoring Portal
Managed Detection & Response
Support for AlienVault (USM) accounts, monitoring, and deployments.
Cloud Managed Network
Support for Cisco Meraki Cloud Managed Networks.
Defined Edge SD-WAN
Support for Velocloud SD-WAN Managed Networks
Support for connecting to the Magna5 Cloud.
Support for Office365 Provisioning and Products
Computer & Mobile Support
Find answers for general support issues with your computer and mobile device. Still need help? Magna5 offers a 24x7 help desk for businesses and non-profits.
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