Magna5 Knowledge Base
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IT Support Portal
Support for using the IT Services portal for support tickets, project tracking, and viewing invoices.
Account Management & Payments
View invoice history and pay online.
MyGlue Documentation Portal
Support for creating, modifying, and managing information in MyGlue.
Circuits / POTS / Internet
Support and troubleshooting for circuits, pots lines, and internet.
UCaaS / Cloud PBX
Support for Unified Communications as a Service / Cloud PBX hosted voice services
Data Backup and Disaster Recovery
Support for Commvault and Workstation Data Backup
Network & Systems Monitoring
How to use the Network & System Monitoring Portal
Managed Detection & Response
Support for AlienVault (USM) accounts, monitoring, and deployments.
Cloud Managed Network
Support for Cisco Meraki Cloud Managed Networks.
Defined Edge SD-WAN
Support for Velocloud SD-WAN Managed Networks
Support for connecting to the Magna5 Cloud.
Support for Office365 Provisioning and Products
Computer & Mobile Support
Find answers for general support issues with your computer and mobile device. Still need help? Magna5 offers a 24x7 help desk for businesses and non-profits.
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