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How do I Reset my Browser Cache and Data?

Please follow the procedure for the browser you are using.

Chrome

1. Open your Chrome Browser.

  • Click the 3 horizontal dots at the top-right of the browser.
  • Mouse over “More tools”.
  • Click “Clear browsing data…”

2. Check the items you wish to delete, and choose the time range you wish to clear from and click “Clear Data” at the bottom.

Note

There are additional options which can be viewed and selected from the Advanced tab.

3. Close and re-open your browser after completing this procedure.

Firefox

1. Open the Firefox Browser.

  • Click the three horizontal bars at the top-right.
  • Click the “Options” button.

2. Click the “Privacy & Security” tab on the left.

3. Scroll down to the Cookies and Site Data section, then click the “Clear Data…” button.

4. Choose which data you want to delete then click “Clear”.

5. Close and re-open your browser after completing this procedure.

Internet Explorer

1. Open the Internet Explorer browser.

  • Click the small gear button at the top-right.
  • Mouse-over “Safety” then click “Delete browsing history…”

2. Choose which data you wish to delete, then click the “Delete” button at the bottom.

3. Close and re-open your browser after completing this procedure.

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