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How do I View the Latency and Packet Loss to the UCaaS Voice Servers? (Meraki)

1. Once you have logged into your account, you will see a menu displaying your devices and their status. On the left side, mouse-over “Security & SD-WAN”, click “Appliance status”.

2. Click the “Uplink” tab at the top of the screen.

3. Scroll down to “Historical Data”.

  • From here you can view your latency and packet loss to the East and West SIP servers.
  • You can adjust the time period you’re pulling data from.
  • You can also change which IP you’re monitoring connectivity to.
    East SIP Server: 209.239.176.187
    West SIP Server: 199.242.58.162

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