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  3. How to Configure FortiClient VPN (Android)

How to Configure FortiClient VPN (Android)

1. Open the Play store and search “FortiClient VPN” then install and open it.

  • You may be prompted to grant the application various permissions, simply tap OK.

2. Once opened, give a name for the connection and select SSL VPN before tapping Create.

3. From the SSL VPN SETTINGS menu you will need to tap into and configure various options:

  • Server: This will vary from client to client. The format is as follows: clientname.vpn.magna5cloud.com
    Example: magna5.vpn.magna5cloud.com
  • Username: This will be your domain username.
  • Port: This can be left as 443. However, you may need to use a specific port in order to connect. If you are a customer that requires a different port, it will be provided to you.
  • Certificate: You can ignore this setting.
  • Check server certificate: Keep this Disabled.
  • CA server certificate: You can ignore this setting.
  • Ignore and do not tap “Delete this VPN tunnel profile”

4. Once finished, tap your back button on your phone, and tap Connect. A connection request window should prompt, tap OK.

  • You will sign into the VPN using your domain password.

5. Once successfully connected, you should arrive at a screen similar to the following:

Connection Issues

If you are experiencing technical issues connecting with Forticlient:

  • Review your connection settings and assure each field is populated correctly.
    • From the Forticlient home screen, tap Settings in order to make any necessary changes.
  • Confirm your device has a stable internet connection.
  • Reboot the device experiencing issues connecting.
  • If you are still unable to connect, you may reach us for support at 844-462-4625 option 3.

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