1. Open the App store, search FortiClient VPN, then install and open the application.
2. Add a new VPN Gateway
- Host Name: This will vary from client to client. The format is as follows: clientname.vpn.magna5cloud.com
Example: magna5.vpn.magna5cloud.com - Host Port: This can be left as 443. However, you may need to use a specific port in order to connect. If you are a customer that requires a different port, it will be provided to you.
- User Name: This will be your domain username.
- Save Password: This is optional
- Check (Client) Certificate: Keep disabled
- Check (Server) Certificate: Keep Disabled
3. Tap Save at the top-right then select the VPN and sign in using your domain credentials. You should now be connected to the FortiClient VPN.
Connection Issues
If you are experiencing technical issues connecting with Forticlient:
- Review your connection settings and assure each field is populated correctly.
- From the Forticlient home screen, tap Settings in order to make any necessary changes.
- Confirm your device has a stable internet connection.
- Reboot the device experiencing issues connecting.
- If you are still unable to connect, you may reach us for support at 844-462-4625 option 3.